Durga Jewels by Mittal (“Durga Jewels”, “we”, “our”, or “us”) values the trust placed in us by our customers and visitors. We recognise that privacy is an important right and are committed to handling personal information responsibly, transparently and in accordance with applicable laws of India. This Privacy Policy explains how we collect, use, disclose, retain, protect and otherwise process personal information when you access or use www.durgajewelsbymittal.com, communicate with us through our website, WhatsApp, Instagram, Facebook, email, telephone or in person, book a consultation, request a bespoke jewellery commission, enquire about heirloom redesign, or purchase products or services from us. Our philosophy is founded on craftsmanship, trust and long-term relationships. We therefore process only the information reasonably necessary to provide our services, improve your experience and comply with applicable legal obligations.

 

This Policy is intended to align with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020 and other applicable Indian laws. Where international customers interact with us, we also endeavour to follow generally accepted privacy principles.