Privacy Policy

Effective Date: 17/03/2025

Durga Jewels by Mittal ("we," "our," "us") values your privacy and is committed to protecting the personal information that you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or interact with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information when you interact with our website:

Personal Information: This includes your name, email address, phone number, billing and shipping address, payment details, and any other personal information you provide when placing an order, subscribing to our newsletter, or contacting us for customer service.
Non-Personal Information: We may automatically collect non-personal data, such as your IP address, browser type, device information, and usage data through cookies or similar tracking technologies to improve your browsing experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To fulfill your orders, process payments, and deliver products.
Communication: To send order confirmations, updates, and respond to your inquiries.
Marketing: If you opt-in, we may send you promotional materials, newsletters, and other marketing communications. You can opt-out at any time.
Improvement of Services: To enhance the website’s functionality and user experience, and to analyze trends and behavior.
Legal Compliance: To comply with applicable laws and regulations, including tax and financial obligations.

3. How We Protect Your Information

We employ security measures, including encryption, to protect your personal information during transactions. While we take steps to safeguard your data, please note that no method of internet transmission is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share your data with trusted third-party vendors who help us operate our business, such as payment processors and shipping partners, but only for the purpose of completing your order.
Legal Compliance: If required by law, we may disclose your personal information to comply with legal obligations, such as responding to subpoenas, court orders, or law enforcement requests.

5. Cookies

We use cookies to enhance your browsing experience by remembering your preferences and analyzing website traffic. Cookies are small files stored on your device. You can control cookie settings through your browser, but disabling cookies may impact some website features.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access and Correction: You can request access to the personal information we hold about you and correct any inaccuracies.
Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.
Opt-Out: You can opt out of receiving marketing emails at any time by following the unsubscribe link in the email or by contacting us directly.

To exercise any of these rights, please contact us at durgajewelsbymittal@gmail.com.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information as quickly as possible.

8. International Transfers

If you are accessing our website from outside India, please be aware that your personal data may be transferred to and processed in India. By using our website, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Durga Jewels by Mittal
durgajewelsbymittal@gmail.com

+91 83350 13055

By using our website, you acknowledge that you have read and understood this Privacy Policy.